Privacy & Security

Ror2 Privacy Policy – Our Commitment to Protecting Your Personal Data

At ror2, your privacy is more than a legal obligation — it is a core value we uphold every day. This Privacy Policy clearly explains how we collect, use, store, and protect your personal information as a member of the ror2 Malaysia platform.

Last Updated: 1 January 2026 English (en-MY) 256-bit SSL Protected

Your Data, Your Rights

Ror2 is committed to fully protecting the privacy and personal data security of every member.

How ror2 Protects Your Privacy

Here are ror2's six core commitments to ensuring every member's personal data is managed with full integrity and transparency.

Personal Data Encryption

All personal data you provide to ror2 — including your name, phone number, and financial information — is protected by 256-bit SSL encryption at all times, ensuring no unauthorised third party can access it.

No Data Sales

Ror2 will not sell, rent, or transfer your personal data to third parties for commercial marketing purposes without your explicit consent. Your data belongs to you, and we fully respect that right.

Secure Data Storage

Your data is stored on servers protected by multi-layered security systems, industry-standard firewalls, and round-the-clock active monitoring. ror2 conducts regular security audits to identify and address any vulnerabilities.

Full Control in Your Hands

As a ror2 member, you have the right to access, correct, or request the deletion of your personal data at any time. We provide a straightforward and transparent process to ensure you can exercise these rights without difficulty.

Marketing Communications Control

You can opt out of receiving marketing communications from ror2 at any time. Simply click the "unsubscribe" link in our emails or contact the ror2 support team directly.

PDPA Compliance

Ror2 operates in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). This means every aspect of how we handle your data aligns with applicable Malaysian legal requirements.

Important Note: This Privacy Policy outlines ror2's data protection practices and applies to all information we collect through the ror2.my platform. By using ror2, you agree to the terms set out in this Privacy Policy. Please read this document carefully before using our services.

1 Introduction

Ror2 takes the privacy of every member seriously. We understand that when you register with ror2, you are entrusting us with highly personal information — and we do not take that trust lightly. This Privacy Policy is written in clear, straightforward language accessible to all Malaysians, not merely to satisfy legal obligations.

As an online gaming platform operating in Malaysia, ror2 fully complies with the Personal Data Protection Act 2010 (PDPA), which is enforced in Malaysia. This Act governs how organisations such as ror2 handle individuals' personal data in the context of commercial activities.

This Privacy Policy applies to all information you provide to ror2 during registration, use of the platform, communications with our support team, and any other interactions within the ror2 ecosystem. If you have any questions about this policy, please do not hesitate to reach us at [email protected].

2 Information Collected by ror2

Ror2 only collects information that is strictly necessary to provide you with a quality service. The following are the categories of information we collect:

Information You Provide Directly:

  • Full name as shown on official identification documents.
  • Email address and mobile phone number.
  • Date of birth (to verify that you are 18 years of age or older).
  • Bank account or digital wallet details for deposit and withdrawal purposes in MYR (RM).
  • Identity verification documents (such as MyKad or passport) when required for the KYC process.
  • Information you share through communications with the ror2 support team.

Automatically Collected Information:

  • IP address and general geographic location derived from that IP.
  • Device type, operating system, and browser used.
  • Activity logs on the platform, including pages visited, games played, and time spent.
  • Cookie data and similar tracking technologies that describe how you interact with the ror2 platform.
  • Technical data related to connection performance and any errors that occur during your session.
Data Category Example Information Purpose of Collection
Identity Full name, date of birth, IC number Account verification (KYC) & fraud prevention
Contact Email address, phone number Service communications & customer support
Financial Deposit methods, RM transaction history Payment processing & fraud detection
Technical IP address, device type Platform security & user experience improvement
Usage Game logs, game preferences Personalise content & game recommendations

3 How ror2 Uses Your Data

Every piece of information ror2 collects is used for a specific and legitimate purpose. We do not use your data for purposes unrelated to the services we provide. The following are the primary purposes for which ror2 uses your data:

  • Account Management: To create, maintain, and secure your ror2 account, including any required identity verification processes.
  • Financial Transaction Processing: To process your deposits and withdrawals in Malaysian Ringgit (MYR) via your preferred payment methods, including Touch 'n Go eWallet, GrabPay, DuitNow, and FPX.
  • Customer Service: To respond to your enquiries, resolve complaints, and provide the technical support you need via ror2 live chat or email.
  • Platform Security: To detect and prevent fraud, money laundering, multiple account usage, and any other suspicious activity that could compromise the security of the platform and its members.
  • Legal Compliance: To fulfil ror2's legal obligations under the PDPA and other applicable Malaysian legislation.
  • Platform Improvements: To understand how members use ror2, identify technical issues, and make improvements that enhance the overall user experience.
  • Marketing Communications: To send you promotional content, new bonuses, and exclusive ror2 offers — but only where you have given your consent to receive them.
  • Personalise Your Experience: To recommend games that match your interests based on your gaming history on ror2, making your experience more relevant and enjoyable.

4 Sharing Information with Third Parties

Ror2 does not sell your personal data to any third parties. However, there are limited circumstances where ror2 may need to share your information with other parties to ensure our services operate properly and securely:

  • Payment Service Providers: We share the necessary transaction details with payment providers such as Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX-participating banks (Maybank2u, CIMB Clicks) to process your deposits and withdrawals. Such information is shared strictly on a need-to-know basis.
  • Game Providers: Limited information may be shared with third-party game providers to ensure games function correctly and game outcomes are recorded accurately.
  • Relevant Authorities: ror2 will disclose your information to Malaysian authorities if required by law, court order, or a legitimate criminal investigation.
  • IT & Security Service Providers: We engage certified third-party service providers to manage ror2's technical infrastructure and security systems. They are bound by strict confidentiality agreements.
  • Independent Audit Body: Information required for security audit purposes and RNG verification may be shared with recognised independent certification bodies.

In all cases of data sharing, ror2 ensures that the receiving party upholds data protection standards equivalent to or higher than our own. We will not share your data beyond what is necessary for the stated purpose.

5 Data Security at ror2

We invest seriously in technical and organisational security measures to protect your personal data from unauthorised access, loss, or alteration. The security measures implemented by ror2 include:

  • 256-bit SSL encryption for all data transmitted between your browser and ror2's servers.
  • Two-factor authentication (2FA) that members can enable for an additional layer of account security.
  • Firewalls and intrusion detection systems that continuously monitor all inbound and outbound traffic to ror2 servers.
  • Strict access controls — only ror2 staff with a legitimate business need are permitted to access members' personal data.
  • Regular security audits conducted by our internal team and independent external security experts.
  • Data security training programmes for all ror2 staff who handle member data.

While ror2 takes all reasonable precautions to protect your data, no system can be guaranteed to be 100% secure. In the event of a data security breach that affects your rights, ror2 will notify you in accordance with the requirements under Malaysia's PDPA within the timeframe stipulated by law.

Security Tips: You also play a vital role in keeping your ror2 account secure. Always use a strong, unique password, enable 2FA, and never share your login credentials with anyone — including individuals claiming to be ror2 staff.

6 Cookies & Tracking Technologies

Ror2 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit the ror2 website. The following are the types of cookies ror2 uses:

  • Essential Cookies: These cookies are required for the core functionality of the ror2 platform, such as maintaining your login session and ensuring transaction security. Without them, the platform cannot function properly.
  • Performance Cookies: These cookies help ror2 understand how members interact with the platform — which pages are visited most frequently, how long members spend on each page, and where they encounter difficulties. This information is used to improve the platform.
  • Functionality Cookies: These cookies store your preferences, such as your selected language and display settings, so you do not need to reconfigure them each time you use ror2.
  • Marketing Cookies: These cookies are used to show you more relevant advertisements. ror2 only uses marketing cookies with your consent.

You can manage your cookie settings through your browser. Most browsers allow you to view, delete, or block cookies. Please note, however, that blocking certain types of cookies may affect the functionality of some features on the ror2 platform.

7 Your Rights as a ror2 Member

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you as a data subject have certain rights regarding your personal data held by ror2. ror2 is committed to respecting and facilitating the exercise of these rights:

Right to Access

You have the right to request a copy of the personal data ror2 holds about you. We will provide this information within 21 days of receiving your request.

Right to Correction

If you find that any personal data ror2 holds about you is inaccurate or out of date, you have the right to request that we correct it.

Right to Erasure

You may request that ror2 delete your personal data in certain situations, particularly where the data is no longer needed for the purpose for which it was originally collected.

Right to Object

You have the right to object to the processing of your personal data for direct marketing purposes. ror2 will cease such processing upon receiving your objection.

Right to Restriction

In certain circumstances, you have the right to request that ror2 restrict how we use your personal data, particularly while you are disputing its accuracy or the lawfulness of the processing.

Right to Data Portability

You have the right to receive the personal data you have provided to ror2 in a machine-readable format, and to transfer it to another service provider of your choice.

To exercise any of the rights above, please contact us by email at [email protected], stating the right you wish to exercise along with the required identity verification details. ror2 will respond within the timeframe stipulated under the PDPA.

8 Protection of Children's Data

The ror2 platform is strictly for adults aged 18 and above. ror2 does not knowingly collect any personal data from individuals under the age of 18.

If you are a parent or guardian who believes your minor child has provided personal information to ror2 without your knowledge, please contact us immediately at [email protected]. ror2 will take the necessary steps to delete that information from our systems and close the account in question as promptly as possible.

Ror2 also employs age verification procedures during registration to ensure our platform is only accessed by eligible users. Nevertheless, we encourage parents and guardians to monitor their children's online activity to prevent inappropriate access.

9 Cross-Border Data Transfers

In the course of its operations, ror2 may need to transfer your personal data outside Malaysia — for example, to technology service providers or servers located in other countries. Should this occur, ror2 will ensure that:

  • The recipient country provides a level of data protection equivalent to that of Malaysia's PDPA.
  • Data transfers are carried out using appropriate safeguards such as standard data transfer agreements or approved contractual clauses.
  • Such transfers are carried out solely for legitimate purposes that are necessary to deliver ror2's services to you.

Ror2 will not transfer your personal data to any country that does not provide adequate protection, unless you have given your explicit consent to such a transfer or the transfer is necessary to fulfil a contract between you and ror2.

10 Data Retention Period

Ror2 will only retain your personal data for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. In general, ror2's data retention periods are as follows:

  • Active Account Data: For as long as your account remains active on ror2. This data is required for us to provide our services to you.
  • Financial Transaction Data: At least 7 years from the transaction date, as required under Malaysian tax and financial laws.
  • KYC Data (Identity Verification): At least 5 years after account termination, or longer if required by the relevant authorities.
  • Customer Support Communication Logs: 3 years after your last interaction, for reference purposes and to facilitate the resolution of any disputes that may arise.
  • Activity Log Data: Up to 12 months for security and fraud detection purposes.

Once the retention period has expired, ror2 will securely delete or anonymise your data in accordance with established procedures, unless there is a legal requirement to retain it for longer.

11 Changes to This Privacy Policy

Ror2 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. When we make material changes to this Privacy Policy, we will:

  • Updating the "Last Updated" date shown at the top of this document.
  • Displaying a prominent notice on the ror2 homepage to inform users of the changes.
  • Sending email notifications to all registered ror2 members to inform them of important changes to the Privacy Policy.

Your continued use of the ror2 platform after any changes take effect will be considered your acceptance of the revised Privacy Policy. We encourage you to review this page periodically to stay informed of how ror2 protects your privacy.

If you do not agree with the changes we make, you have the right to close your ror2 account and request the deletion of your personal data in accordance with the procedure outlined in Section 7 of this document.

12 Contact Us About Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or the way ror2 handles your personal data, we are here to listen and help. You can reach the ror2 data protection team via:

When contacting us regarding a privacy matter, please clearly state the nature of your request (e.g. data access, data correction, or a privacy complaint) and include sufficient identity verification details so we can confirm your identity before acting on the request.

Ror2 is committed to responding to all privacy-related enquiries within 3 business days. For more complex requests such as data access or deletion, we will notify you within 21 days as required under Malaysia's PDPA.

ror2's Commitment: Your privacy is our priority. We will never use your data in ways you would not expect or that are not described in this Privacy Policy. Your trust is the most valuable asset ror2 holds.
Secure Payment Methods at ror2

All transactions on ror2 are processed in MYR. Your financial data is protected by 256-bit SSL encryption throughout every transaction.

Touch 'n Go eWallet GrabPay Boost ShopeePay DuitNow FPX (Maybank2u) CIMB Clicks

Minimum deposit starting from RM10. Minimum withdrawal RM30. No hidden fees at ror2.

Play with Peace of Mind at ror2 — Your Privacy Is Protected

Now that you know how ror2 safeguards your privacy and personal data, register today and join over 500,000 Malaysian members who already trust ror2 for a safe, fair, and responsible gaming experience.

Registration is free. Available to users aged 18 and above only. Please play responsibly.

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